Quoted from "Sequana" Dear players, currently there seem to be an issue with payments via paypal. Administration is aware of the problem and is trying to fix it asap. Should you buy diamonds and not receive them withing 30 minutes, please submit a ticket to support via our support site. Please keep in mind to open the site via browser to avoid any issues with the support site. In the meantime administration suggest to avoid doing payments with Paypal and choose other payment methods! Thank you ...