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Friday, November 26th 2010, 12:19pm

Mentor Code of Conduct



[INDENT]By applying for and accepting the characteristic M of the Order of the Mentors you are inviting players to seek out your advice. You are making a commitment to assist your fellow warriors at any time they may need a question answered. The Order is not simply a way for you to earn money by completing shifts. Your duties extend beyond your 7-10 hours of mandatory shifts.

Remember: as a Mentor you are in a privileged position of trust. A Mentor always behave responsibly and maturely in public. Always polite to others, even when giving game punishments.

[/INDENT][INDENT]What we expect from a Mentor

A Mentor is always on duty.


1. As Mentor you always attempt to answer any question posed to you. If a Mentor is "busy" (on rage or completing a quest etc) they guide the player to another Mentor or Guard that could assist them. Mentors do not ignore, attack, chase away or insult players that approach them while there are not on shift.

2. If a Mentor is going afk for some time, he sets a auto answer so that players do not feel ignored.

3. Mentors don't get involved in player’s arguments by choosing sides. Mentors can be there to mediate and resolve the issue but will never choose a side and are neutral at all time.

4. A Mentor will never insult a player. It is expected that all Mentors follow the rules that they encourage other players to obey.

5. A good Mentor has a positive communication and relationship with other Mentor and Guards. If he steps into an argument he can´t solve on his own, he will contact the Headmentor to get help and assistance.

6. Mentors don't draw themselves into arguments with other players. Chances are some players may contest the silencing of their friends or their character. A Mentor does not ignore the players initially, they explain their position to them (quoting the rule they followed) once and then direct them to support@warofdragons.com.

8. All Mentors will be held accountable for their actions. All gags should be reported. This makes it easier to resolve issues when complaints are lodged against them.


[/INDENT][INDENT]FORUM GUIDELINES

1. Mentors never insult players in the forums. It is perfectly acceptable to join in the small talk and enjoy yourself but do not carry things to the point of insulting or antagonizing other players.

2. A Mentor stays aware of issues within the game by reading the forums ever so often. They also watch out for topics from player that need help and try to guide them as best as possible.

3. The Mentor Advice section was created for players to seek the help of mentors. Mentors visit this section regularly and answer any question they can. This is part of the duty a Mentor has. They also view Game Guides & Contact the Game Administration sometimes, since questions are posted in these sections by new players who seeking assistance.


LAZY MENTORS:

Failure to complete the mandated 10 shifts per week, without advanced notice (notice given before the end of the pay week via the same email you send your chat logs to) will result in a Mentor receiving the LAZY MENTOR status. Mentors listed under the LAZY MENTOR status that fail to complete their 10 mandated hours will be removed from the Order of the Mentors.

Mentors can apply for a leave period of up to 1 month (30 days). For periods greater than 30 days, Mentors will be requested to leave the order and re-apply for re-instatement when they can return to active duty.

Mentors re-applying for the position may be subject to re-training or may even be refused entry. This is up to the discretion of the Head Mentor[/INDENT]

This post has been edited 1 times, last edit by "Sequana" (Aug 4th 2019, 8:08am)