Took money twice from me

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talkynon [20]

Forum Noob

Posts: 23

Sunday, January 30th 2011, 4:05am

Took money twice from me

I tried to buy this lot once and received this message: Failed to perform operation
So I clicked on the lot again to buy and received these 2 posts.

21:20 You have bought a lot with Great Elixir of Life, 100 pcs., the contents of the lot have been sent to you by post

21:21 You have bought a lot with Great Elixir of Life, 100 pcs., the contents of the lot have been sent to you by post

I then recieved 2 post but only first post had pots, but money was taken from me twice.
The person I was buying from only had the one lot for sale.

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Sutath [19]

Trainee

Posts: 69

Sunday, January 30th 2011, 10:53am

that is what happened to me also

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Cross Knight [15]

Master

Posts: 2,716

Monday, January 31st 2011, 12:43pm

talkynon, we will investigate your issue.

Sutath, I doubt that exactly the same happened to you, that you bought the same items at the same time. You can see in talkynon's post above what kind of information we need in order to help you.

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talkynon [20]

Forum Noob

Posts: 23

Monday, January 31st 2011, 6:30pm

Thank you. I wait for your answer.

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Sutath [19]

Trainee

Posts: 69

Tuesday, February 1st 2011, 1:29am

actually Cross that is what happened to me other then the person had 2 lots of 100 great potions. I wanted the 2 lots but got charged for 3. I still have the mail message in my account saying that i bought the auction lot with no items in the message. I received the other 2 lots like i wanted but was charged for an additional 3rd lot. pls look into my issue also.

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Cross Knight [15]

Master

Posts: 2,716

Tuesday, February 1st 2011, 11:13am

Sutath, please provide the date and time when this happened.

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Sutath [19]

Trainee

Posts: 69

Tuesday, February 1st 2011, 2:22pm

Auction: purchase 29.01.11 19:12 *** You have bought Great Elixir of Life (100 pcs) at auction *** the gold was taken for this but nothing was in the post.

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Cross Knight [15]

Master

Posts: 2,716

Thursday, February 3rd 2011, 7:06pm

@talkynon, you actually paid twice to Lobo Fleshripper, he already sent you the money.

@ Sutath: The Breeze owes you 2 Gold 57 silver and 40 copper which he received twice. He has been asked to repay the money. If you haven't received it by Tuesday, please let us know.