• You must be able to commit to at least 10 hours a week for shifting
Being a Mentor means you are always “on duty”, are you happy to answer questions and help players regardless of what you are doing in the game at the time, no matter how trivial the question may be?
Required training is 5 shifts a week for two weeks and then being endorsed by your trainer that you are ready for your M. If you cannot complete 5 training shifts in a week for 2 weeks once you're accepted into the Training Program, you will be removed. We need dedicated people.
this is from the magmar become a mentor. they do mention shifts, and if they are doing something important tho, and they are off shift, they can point you to another mentor.