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  • "Sequana" started this thread

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1

Monday, June 29th 2020, 11:09am

Complaints about Magmar Mentors



The form of submission for the complaint:

1. The reference to the Mentor: Name of the Mentor
2. Date and time of incident
3. The nature of the complaint: Please include full description and chat log.

2

Monday, May 10th 2021, 10:13pm

1. Altarie
2. 10.05.2021 21:41
3. I have asked the mentor about a game related issue. Instead of trying to help, she first laughed at my response (21:43, with the ":upal" response), and then went "I wonder what the issue would be" then followed it with "It's probably a technical problem, not a game knowledge problem." And afterwards continued the conversation with talking about IT, 256 bit names, just making fun of me and my problem with how characters have different weights and everything. The mentor, instead of doing the mentor job she is supposed to do, which is helping players with their problems, just went ahead and wasted my and her time as well as not finding a solution to the problem, but instead adding a new one on top of it. I still don't know the answer to my question and 25 minutes of my day just went down the drain. If the rest of the mentor team is like this, then we are all doomed, I can't even get a simple answer for a simple question.

Chat log:

EDIT

Chat log has been copied and saved by relevant parties. Edited now for further discussions offline. Someone should be in touch shortly.


Issue has been handled
I am not those men! I am Salahaddin.

This post has been edited 2 times, last edit by "Sequana" (May 11th 2021, 7:57am)


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