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Is anything EVER going to be done about server performance?

 Mikey The Red [10] 

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Thursday, July 14th 2011, 7:14pm

Is anything EVER going to be done about server performance?

I was away from the game for three months and since I came back about two weeks ago the speed and performance of the server has considerably deteriorated from when I last played. And it was bad then.

The server has frozen on me at least 40 times in those two weeks, sometimes for a few seconds or sometimes completely, causing me to lose a number of fights at a cost of around 10g so far (broken equipment and injuries). How do you expect players to maintain their enthusiasm for the game when it is frequently interrupted like this?

Please invest some of the money you take in by improving server performance.

 Cross Knight [15] 

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Friday, July 15th 2011, 9:29am

If you experience connection problems, issues with the client software, graphical issues or other problems of a technical nature, please follow these steps to remedy the situation.

Step 1: Reload the whole game page. (Press the “refresh” button in the menu or the “F5” key on your keyboard.)

Step 2: Clear the cache of your browser or client. Close the application. Restart the application. (If you're using the client, click on "Error!" at the top and select "Delete obsolete files and clear IE Cache")

Step 3: Update your Internet Explorer, Adobe Flash and any Dot.Net Software currently installed on your system to the latest version.

Step 4: Make sure port 5050 of your firewall is opened for warofdragons.com and the security for the Internet Explorer is set to an appropriate level.

Fallbacks: Reinstall the client. Also any antivirus software and other tasks might slow your connection speed or cause problems with the game.

Searching for a Chokepoint:
You can always run a trace route to our server to see the actual speed of all nodes within the route from your computer to the game if you are looking for a bottleneck in the connection.

If none of the above helped, please contact us again.

 Mikey The Red [10] 

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Saturday, July 16th 2011, 10:45am

All sterling advice I'm sure. But when the server suddenly freezes when I'm in an instance (0938 16/07/11), I'm not very happy. The blame lies with you guys - admit it and take action, stop being evasive.