August 2025

Dear esteemed warriors of Faeo!

As of Thursday 19th June 2008, we are planning to restructure the forums in order to improve the way we deal with them and the way in which problems are reported. We will be removing a number of the forum sections which invite repetition or are generally unnecessary. We will first hide all the forum sections that will be deleted and go through them to pull out any important issues before we actually delete them, so do not worry if an important post of yours disappears. If it is important, we will deal with it.

We propose to introduce the following structure:

City Pub - for general game talk and discussion.
Administration - a direct line to the administration for important issues requiring our attention. This should include error reports.
Payment Errors - for errors relating to PayPal and the integrated SMS system only. Problems with the external payment system should be addressed to mENABLE/txtNation directly.
Off-topic - everything not game-related, such as Euro 2008, the state of the world and anything Scuba Steve has to say...
Game Guides - for player-written guides.
Hall of Mentors - for Mentors only.
Mentor Applications - for Mentor applications.
Human Guards - for Human players to seek the help of a Guard.
Magmar Guards - for Magmar players to seek the help of a Guard.
Human Trade - for Human players to arrange trade deals.
Magmar Trade - for Magmar players to arrange trade deals.
Hall of Languages - for players to communicate in other languages.

We hope this new, smaller, more dynamic system will allow us to respond to posts quicker, keep issues better organised and prevent problems being multiply across different sections. In return, we would ask players to make sure that before posting a new topic, there is not already a relevant one open. In addition, we would ask that you use the forums as your first point of contacting us for all issues, and that you do not rely on in-game chat or in-game mail. It is far easier for us to work through forums than chat and game mail. Often, when we are in the game, we are testing something or checking something and not in a position to deal with requests and problems immediately, i.e. we are not simply sitting there.

Essentially, this new system will create two main points of contact with us. For payment errors, you should use the Payment Errors forum. For anything else, e.g. bugs, you should use the Administration section. Do not expect answers from us in the other forums, though we may pop into the City Pub for a swift half from time to time, or even voice an opinion in the Off-topic section. We may add other sections as required in the future.

It is the responsibility of all of us to keep it tidy, and it is our responsibility, and intention, to improve our response to your issues.

If you think there are any vital sections we have missed, please note them below this news item and we will give them due consideration. 

UPDATE: The new forum sections have now been implemented. In addition to the planned sections, there are also the Mentor Advice, Arena Tournaments and Clan Embassies sections. The first should be used to seek the advice of Mentors on game issues, the second to arrange tournaments, the third for clan talk.