We have now formalised and consolidated our currently available premium services into one document, which you can find here.

You can find details of how to order, any applicable charges and any other useful information for the following services:

Change character name and/or gender
Partial transfer of funds to re-rolled character of opposite race
Account deletion (free)
Restoring items lost due to failure of game server (free)
Restoring items lost due to losing control of your account
Restoring professions lost due to losing control of your account
Change clan details
Chat message to all of Faeo from your character (new)
Removal of voluntary curse of captivity

They can only be ordered and paid, where appropriate, in the way described. You should always send an enquiry before purchasing any game credits intended to pay for the service as we cannot refund any diamonds or rubies you buy if we can't offer you the service.